Created: 2023-02-07
Frequently Asked Questions
Search for your desired domain through the storefront, add it to your cart, and complete checkout. The domain is usually activated within minutes after payment.
Most domain registrations are completed immediately, although some extensions may require additional verification.
Yes. You will need the domain authorization code and ensure the domain is unlocked before initiating the transfer.
Most transfers complete within 5 to 7 days depending on the current registrar.
Common reasons include a locked domain, invalid authorization code, recent registration within 60 days, or pending transfer approvals.
Privacy protection replaces public WHOIS contact details with proxy information to reduce spam and protect personal information.
Log in to your account, select the domain, and update the registrant, administrative or technical contact details.
The domain enters a grace period, followed by redemption and eventual release if not renewed.
Yes. Most domains can be renewed at any time before their expiration date.
A nameserver tells the Internet where your website and email services are hosted.
Access Domain Settings and update the nameserver entries provided by your hosting provider.
DNS propagation is the time required for DNS changes to be updated across Internet service providers worldwide.
Open DNS Management, add an A Record, enter the hostname and destination IP address, then save the changes.
A CNAME record points one hostname to another hostname instead of directly to an IP address.
DNS propagation may still be occurring or there may be an error in the DNS configuration.
Purchase a hosting plan, assign a domain to the hosting account, and upload your website files.
You can upload files using File Manager or FTP into the public web directory.
Your FTP hostname, username and password are available within the hosting control panel.
Access the hosting control panel and create a new database and database user.
Most hosting plans provide a one-click WordPress installation option.
The default index file may be missing, incorrectly named, or there may be a scripting error.
The account may be restricted until usage is reduced or the hosting plan is upgraded.
Depending on your hosting package, multiple domains may be hosted under one account.
Use the hosting backup tools or manually download website files and databases.
Upload the backup files and restore the associated database through the hosting control panel.
Access Email Management, choose Create Mailbox and assign an email address and password.
Use the webmail login link provided in your hosting or email dashboard.
SMTP settings may be incorrect, authentication may have failed, or sending limits may have been exceeded.
Check MX records, mailbox quotas, spam filters and forwarding rules.
SMTP, IMAP and POP settings can be found within the email management section.
Select the mailbox and choose the Change Password option.
Yes. Configure the account using the supplied IMAP and SMTP settings.
An SSL certificate encrypts communication between your website and its visitors.
Most hosting plans support automatic SSL installation. Manual certificates can be installed through the hosting panel.
The SSL certificate may be missing, expired or incorrectly configured.
Two factor authentication adds an additional security layer by requiring a verification code during login.
Log in to your account and update your billing information under Account Settings.
Yes. Invoices are available through your billing history.
The difference between the wholesale cost and your retail selling price becomes your profit margin.
Support may be provided directly by you or through MakeYourNetwork support services depending on your reseller configuration.